Online reputation is a growing need for institutions seeking to deliver and get the best from the customers. For this reason, Calibrater Health and Reputation.com has created a partnership to foster this important aspect. The solution enhances a combination of patient feedbacks with ratings and reviews from different social media platforms. Included in the deal is a bi-directional data integration that includes the closed-loop management system of the patients’ relationship with Calibrater Health and thematic analytics from Reputation.com.
According to the CEO of Calibrater Health Tim Dybvig, the partnership aims at ensuring alignment with the institution’s vision to improve patient’s experience and offer better healthcare. His sentiments correspond to the observation of Kristen Saint Clair, the director of Business development at Immediate Clinic in Seattle who asserted that accessing patients’ feedback seamlessly optimizes processes for management and operational teams. He added that the teams easily manage views from all channels on this platform. According to his view, this offers an opportunity to use the data to drive the developments required for better operations by each day.
Calibrater health provides a platform for ambulatory service providers and urgent health-care practitioners. Through a text-based patient survey and closed-loop management software, they keep track of the patient comments and reviews and thus enable them to strategize on the best approach in their practice. Calibrater health provides a 100% web-based system through which doctors, patients interact thus ensuring services, advice, and all other patient needs receive appropriate consideration. The system operating on the website www.calibrater.com offers a great opportunity for doctors to improve their practice while simultaneously offering patients instant access to the required medical care.
With its services running across Europe, America, and Asia-Pacific, Reputation.com is a leading provider of Online Reputation Management services to different cadres in business, reveals onlinereputationreviews.com. They offer businesses an opportunity to gain insight from the consumer markets hence improve on delivery and increase profitability. The company provides a platform through which millions of positive reviews are made making it a global economic driver. Among its major clients are healthcare providers, retail businesses, industrial establishments and restaurants among others